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Terms and Conditions

About Us

Liqueurs de France Limited is a UK company registered in England and Wales, company registration number 4404837

Making A Purchase

By placing an order, you declare that you are over the legal drinking age of your country and that it is legal for you to import absinthe for personal consumption. We will not sell to those under the legal drinking age!

Making a purchase could not be easier. Just browse our catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout Now" and you will be asked for your address and billing address. The total cost of your order will be calculated based on where the order is delivered to. We accept credit card payment via Protx and WorldPay secure servers. We accept American Express, Visa Delta, Visa and Mastercard.

PLEASE NOTE THAT OUR PRICES ARE IN BRITISH POUNDS STERLING , THE US DOLLAR PRICES YOU GET ON CONVERSION ARE BASED ON THE EXCHANGE RATES PREVAILING AT THE TIME YOU PLACE YOUR ORDER. WHEN YOUR CREDIT CARD IS DEBITED YOU WILL BE CHARGED USING THE EXCHANGE RATE AT THAT TIME WHICH WILL BE DETERMINED BY THE CARD ISSUER AND MAY BE HIGHER OR LOWER.

There is an easy-to-use currency converter under EVERY price on the site and also at checkout.

Shipping And Handling

If your shipment is lost, broken or not delivered we will issue a refund or replacement on production of proof of delivery failure. Proof of loss or damage (such as photographic evidence) will be required. Claims must be made within 28 days of shipping.

We reserve the right to refuse any order to any country that is deemed not safe to ship to, subject to change or application at any moment. If you have placed an order that we cannot deliver for any reason, you will, of course, be refunded in full, and as soon as possible.


Delivery Schedule

We will process your order within 24 hours of receipt. Please bear in mind that there may be time differences between your country and the UK, we operate business hours of 9.00 am to 5.00 pm Monday to Friday. Our shippers will normally despatch your order within 24 hours of receipt on a business day.

UK orders should be delivered within 2 working days of your receiving a shiping confirmation.

EU orders will normally be delivered within 14 days of despatch, depending on the destination country.

Shipments to countries outside of the EU

General. Please be aware that your order may be subject to local taxes and customs duties upon arrival in your country, which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you; Liqueurs de France has no control over customs charges and cannot predict what they may be, it is the buyers responsibility to check for compliance. As customs policies vary widely between countries you will need to contact your local customs office if you require further information. Liqueurs de France cannot be held liable for the actions of customs.

US orders are usually received in between 5 and 15 working days, depending on which area you live in and the service that you have selected. Please note that all alcohol deliveries to the USA require a signature from an adult (over 21) with photo ID, if there is no one at home the goods will be returned to the depot and a card will be left for you to arrange an alternative delivery time.

Back Orders

If for any reason your item is not in stock after you have placed an order, we will back order for you, and can hold your shipment until the item is available. You will be e-mailed with the option to cancel or change your order if you would rather not wait.

In order to avoid disappointment, we do not accept pre-orders for items that are temporarily out of stock. Please e-mail us with your request and we will be happy to notify you once the item becomes available for ordering.

Tax Charges

For orders delivered to addresses within the UK or other countries within the European Union, 20.00% VAT will be added.

NO VAT IS CHARGED ON ORDERS DELIVERED TO ADDRESSES OUTSIDE OF THE EUROPEAN UNION. VAT CHARGES ARE REMOVED FROM THE ORDER ONCE THE NON-VAT COUNTRY OF DELIVERY IS ENTERED INTO THE ORDER FORM PAGE.

Please be aware that your order may be subject to local taxes and customs duties upon arrival in your country, which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you; Liqueurs de France has no control over customs charges and cannot predict what they may be, it is the buyers responsibility to check for compliance. As customs policies vary widely between countries you will need to contact your local customs office if you require further information. Liqueurs de France cannot be held liable for the actions of customs. By accepting our terms and conditions you accept your liability for complying with local regulations on the importation of alcohol.


Credit Card Security

We do not process your credit cards ourselves and do not receive or store any credit card dats, this service is provided by SagePay or Worldpay, both trusted on-line payment providers. Your on-line credit card transactions are secure!

Guarantee

Our shipments are insured so you can be confident that in the unlikely event of a consignment being lost or damaged we will either replace it or issue you with a refund to the amount paid at our discretion.

DAMAGE: All we ask is that in case of damage you provide us with proof, please e-mail us a photo (less than 1Mb please!) of the damage to: orders@absintheonline.com.

Reaching Us

If you need to reach us, please email us on enquiries@absintheonline.com, or write to us at 40 Chestnut Avenue, Esher, Surrey, KT10 8JF, UK

Privacy Policy

Liqueurs de France do not disclose buyers' information to third parties. All personal data is entered onto a secure webpage (SSL encryption). Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy

Goods will only be refunded or replaced if proof of loss or damage is sent to us within 28 days of ordering. Please e-mail us a photo of the damage and we will replace or refund the item as quickly as possible.

CANCELLATIONS POLICY: We can only accept cancellations where goods have not been shipped. Where goods have been packed but not shipped we will refund the order value minus the handling charge.

Remittance Terms

Orders are only despatched after full payment has been received and processed by our independant payment provider.


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